If you wish to return or exchange an item you must contact us within 14 days of receipt and return the item within 28 days of receipt. Unfortunately we cannot offer a refund or exchange if the given time has elapsed.
For returns please contact us at firstname.lastname@example.org.
We recommend sending returns via recorded post.
We will contact you when we receive your return and your refund will be processed within 7 days. For exchanges on handmade items please allow up to 10 working days for your replacement to be made and dispatched.